Food and beverage management /
John Cousins, David Foskett and Cailein Gillespie
- 2nd ed.
- Harlow, England : Financial Times / Prentice Hall, 2002.
- xii, 329 p. : ill. ; 25 cm.
Includes index.
1. Food and beverage operations and management -- 2. Developing the consumer - product relationship -- 3. Food production -- 4. Beverage provision -- 5. Operational areas, equipment and staffing -- 6. Food and beverage service -- 7. Appraising performance and making strategic decisions -- Appendix A: Learning about food and beverage management -- Appendix B: Operational calculations -- Appendix C: Product appraisal - audit factor listings -- Appendix D: Operational and financial ratios -- Appendix E: Budget and trading results comparison and evalution.
0582452716 (pbk.) 9780582452718
Food service management--Great Britain. Hospitality industry--Management--Great Britain. Restaurant management--Great Britain.