TY - BOOK AU - Cousins,John A. AU - Foskett,David AU - Gillespie,Cailein TI - Food and beverage management SN - 0582452716 (pbk.) U1 - 647.95068 PY - 2002/// CY - Harlow, England PB - Financial Times / Prentice Hall KW - Food service management KW - Great Britain KW - Hospitality industry KW - Management KW - Restaurant management N1 - Includes index; 1. Food and beverage operations and management -- 2. Developing the consumer - product relationship -- 3. Food production -- 4. Beverage provision -- 5. Operational areas, equipment and staffing -- 6. Food and beverage service -- 7. Appraising performance and making strategic decisions -- Appendix A: Learning about food and beverage management -- Appendix B: Operational calculations -- Appendix C: Product appraisal - audit factor listings -- Appendix D: Operational and financial ratios -- Appendix E: Budget and trading results comparison and evalution ER -