TY - BOOK AU - Zeller,Dirk ED - ebrary, Inc. TI - Telephone sales for dummies T2 - --For dummies AV - HF5438.3 .Z45 2008eb PY - 2008/// CY - Hoboken, NJ PB - Wiley KW - Telephone selling KW - Telemarketing KW - Sales personnel KW - Training of KW - Electronic books KW - local N1 - Includes index; Electronic reproduction; Palo Alto, Calif.; ebrary; 2009; Available via World Wide Web; Access may be limited to ebrary affiliated libraries UR - http://ezproxy.taylors.edu.my/login?url=http://site.ebrary.com/lib/taylorscollege/Doc?id=10226720 ER -