TY - BOOK AU - Grover,Varun AU - Markus,M.Lynne ED - ebrary, Inc. TI - Business process transformation AV - T58.6 .B87 2008eb PY - 2008/// CY - Armonk, N.Y. PB - M. E. Sharpe KW - Management information systems KW - Information technology KW - Management KW - Workflow KW - Electronic books KW - local N1 - Includes bibliographical references and index; Electronic reproduction; Palo Alto, Calif.; ebrary; 2009; Available via World Wide Web; Access may be limited to ebrary affiliated libraries UR - http://ezproxy.taylors.edu.my/login?url=http://site.ebrary.com/lib/taylorscollege/Doc?id=10292185 ER -