TY  - BOOK
ED  - American Hotel & Lodging Association.
TI  - Supervisory skill builders
U1  - 658.302 
PY  - 2007///
CY  - Orlando
PB  - American Hotel & Lodging Educational Institute
KW  - Supervision of employees
KW  - Hospitality industry
KW  - Personnel management
N1  - Workbook sheet is affixed at the back cover respectively; A note is affixed at the title page; 1. You as a supervisor - 2. Leadership - 3. Time management - 4. Effective communication - 5. Handling problems and conflict - 6. Conducting orientation - 7. Motivation and team building - 8. Staffing and scheduling - 9. Improving employee performance
ER  -