TY - BOOK AU - Best,Roger J. TI - Market-based management: strategies for growing customer value and profitability SN - 9780132848169 (paperback) U1 - 658.8 PY - 2013///] CY - Upper Saddle River, New Jersey PB - Pearson Education, Inc. KW - Marketing KW - Management KW - Sales force management N1 - Includes bibliographical references and index ER -