TY  - BOOK
AU  - Barrows,Clayton W.
AU  - Powers,Thomas F.
AU  - Powers,Thomas F.
TI  - Introduction to the hospitality industry
SN  - 9780471782766 (pbk.)
U1  - 647.94068 
PY  - 2009///
CY  - Hoboken, N.J.
PB  - John Wiley
KW  - Hospitality industry
KW  - Management
KW  - Hotel management
KW  - Food service management
N1  - In earlier ed. of work, Tom Powers name was listed first on t.p; Study guide to accompany introduction to the hospitality industry / Clayton W. Barrows & Tom Powers. 7th ed. (iv, 147 p. ; 28 cm.), c2009; Includes bibliographical references and index; Part One : Perspectives on careers in hospitality - 1. The hospitality industry and you - Chapter 2 : Forces affecting growth and change in the hospitality industry -- Part Two: Food service - 3. The restaurant business - 4. Restaurant operations - 5. Restaurant industry organization: chain, independent or franchise ? - 6. Competitive forces in food service - 7. On-sitte food service - 8. Issues facing food service -- Part Three: Lodging - 9. Lodging meeting guest needs - 10. Hotel and lodging operations - 11. Forces shaping the hotel business - 12. Competition in the lodging business -- Part Four: Travel and tourism - 13. Tourism front and center - 14. Destinations tourism generations -- Part Five: Hospitality as a service industry - 15. The role of service in the hospitality industry - Index
ER  -