Woods, Robert H. <br/><br/>
Leadership and management in the hospitality industry / 
Robert H.  Woods, Ph.D., CHRE, Judy Z. King. 
 - Third edition. 
 - xii, 374 pages :  illustrations ;  23 cm 
<br/><br/> American Hotel & Lodging Association Educational Institute--Cover. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>9780866123471 (paperback) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Hospitality industry--Management.<br/>Hospitality industry--Customer services.<br/>Hospitality industry--Moral and ethical aspects.<br/>Hospitality industry--Employees.
<br/><br/><label>Dewey Class. No.: </label>647.94068  / WOO 2010