TY  - BOOK
AU  - Woods,Robert H.
AU  - King,Judy Z.
ED  - National Restaurant Association Solutions.
ED  - American Hotel & Lodging Association.
TI  - Leadership and management in the hospitality industry
SN  - 9780866123471 (paperback)
U1  - 647.94068 
PY  - 2010///
CY  - Chicago, IL
PB  - National Restaurant Association Solutions, LLC
KW  - Hospitality industry
KW  - Management
KW  - Customer services
KW  - Moral and ethical aspects
KW  - Employees
N1  - American Hotel & Lodging Association Educational Institute--Cover; Includes bibliographical references and index
ER  -