TY - BOOK AU - Johnston,Mark W AU - Marshall,Greg W. AU - Churchill,Gilbert A. AU - Ford,Neil M. AU - Walker,Orville C. TI - Churchill/Ford/Walker's sales force management SN - 0071220917 (pbk.) U1 - 658.8101 PY - 2011/// CY - New York PB - McGraw-Hill/Irwin KW - Sales management N1 - Includes bibliographical references (p. 449-465) and indexes ER -