TY  - BOOK
AU  - Clark,James Leland
AU  - Clark,Lyn
TI  - How 12: a handbook for office professionals 
SN  - 9781439037171 (pbk. : int. ed.)
U1  - 808.066651 
PY  - 2009///
CY  - Mason, Ohio
PB  - South-Western/Cengage Learning
KW  - Commercial correspondence
KW  - Handbooks, manuals, etc
KW  - Business writing
N1  - Includes index
ER  -