Introducing IBM Tivoli service level advisor  [electronic resource] / 
[Edson Manoel ... et al.]. 
 - 1st ed. 
 - [San Jose, Calif.?] :  IBM International Technical Support Organization,  2002. 
 - xxii, 440 p. :  ill. ;  23 cm. 
 - Redbooks .
 - IBM redbooks. .
<br/><br/> "July 2002."  "This edition applies to the IBM Tivoli service level advisor, version 1.1, and Tivoli enterprise data warehouse, version 1.1 products"--T.p. verso.  "SG24-6611-00." 
<br/><br/>Includes bibliographical references (p. 429-430) and index. 
<br/><br/><br/>Electronic reproduction. <br/>Palo Alto, Calif. : <br/>ebrary, <br/>2009. <br/>Available via World Wide Web. <br/>Access may be limited to ebrary affiliated libraries. 
<br/><br/><label>ISBN: </label>
<br/><br/><label>Subjects--Uniform Titles: </label><br/>IBM Tivoli service level advisor.
<br/><br/><label>Subjects--Topical Terms: </label><br/>Information technology--Management.<br/>Service-level agreements.
<br/><br/><label>Index Terms--Genre/Form: </label><br/>Electronic books.
<br/><br/><label>LC Class. No.: </label>T58.64  / .I68 2002eb 
<br/><br/><label>Dewey Class. No.: </label>004/.068