TY - BOOK AU - Mortensen,Kurt W. ED - ebrary, Inc. TI - Maximum influence: the 12 universal laws of power persuasion AV - BF637.P4 M67 2004eb U1 - 153.8/52 22 PY - 2004/// CY - New York PB - American Management Association KW - Persuasion (Psychology) KW - Influence (Psychology) KW - Success KW - Psychological aspects KW - Electronic books KW - local N1 - Includes bibliographical references and index; Introduction -- The power of persuasion -- The 12 universal laws of power persuasion -- Law of dissonance -- Law of obligation -- Law of connectivity -- Law of social validation -- Law of scarcity -- Law of verbal packaging -- Law of contrast -- Law of expectations -- Law of involvement -- Law of esteem -- Law of association -- Law of balance -- Your pre-persuasion checklist -- Epilogue; Electronic reproduction; Palo Alto, Calif.; ebrary; 2009; Available via World Wide Web; Access may be limited to ebrary affiliated libraries UR - http://ezproxy.taylors.edu.my/login?url=http://site.ebrary.com/lib/taylorscollege/Doc?id=10057981 ER -