Galpin, Timothy J., 1961-

The human side of change : a practical guide to organization redesign / Timothy J. Galpin. - 1st ed. - San Francisco : Jossey-Bass, c1996. - xix, 146 p. : ill. ; 24 cm. - Jossey-Bass business & management series .

Includes bibliographical references (p. 137-141) and index.

Part One: At the strategic level: organizationwide change management imperatives: 1. Teams: Building the insrastructure for effective change - 2. Communications: Beating the Grapevine with an open two-way strategy - 3. Culture: managing all the components - 4. Leadership: Developing the key attributes for leading change -- Part two: At the grassroots level: implementing and sustaining change: 5. Set goals - 6. Measure performance - 7. Provide feedback and coaching - 8. Be generous with rewards and recognition -- The change manager's toolkit.

0787902160 (hbk.)


Organizational change--Psychological aspects.

658.406 / GAL