Operations management for MBAs /
Jack R. Meredith, Scott M. Shafer.
- 3rd ed.
- Hoboken, N.J. : John Wiley, c2007.
- xiii, 445 p. : ill. ; 26 cm.
Includes bibliographical references and index.
1. The nature of operations - 2. Strategy, operations and global competitiveness - 3. Process planning and design - 4. Six sigma for process and quality improvement - 5. Capacity and location planning - 6. Schedule management - 7. Supply chain management - 8. Inventory management - 9. Enterprise resource planning - 10. Lean management - 11. Project management - Appendix: Risk analysis using crystal ball 2000 - Index - Area under the normal distribution.