Harvard business essentials :  crisis management. 
 Crisis management 

 - Boston, Mass. :  Harvard Business School Press,  c2004. 
 - xx, 138 p. ;  24 cm. 
 - The Harvard business essentials series .
<br/><br/>Includes bibliographical references (p. 127-130) and index. 
<br/><br/>Taking stock of potential perils : what could go wrong? -- Avoiding the avoidable : an ounce of prevention -- Contingency planning : preparing today for tomorrow's problems -- Crisis recognition : where there's smoke there's fire -- Containment : preventing a bad situation from becoming worse -- Crisis resolution : the road to recovery -- Mastering the media : make it your story -- Learning from your experience : gather lessons where you find them. 
<br/><br/><label>ISBN: </label>1591394376 (pbk.) 9781591394372 (pbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Crisis management.
<br/><br/><label>Dewey Class. No.: </label>658.4056  / HAR