TY - BOOK AU - Kasavana,Michael L. TI - Managing front office operations SN - 9780866125505 U1 - 647.94068 PY - 2017///] CY - Lansing, Michigan PB - American Hotel & Lodging Educational Institute KW - Hotel management KW - Motel management KW - Hospitality industry KW - Management N1 - Includes index ER -