TY - BOOK AU - Pechlaner,Harald AU - Innerhofer,Elisa TI - Competence-based innovation in hospitality and tourism SN - 9781472463968 U1 - 647.94068 PY - 2016/// CY - London, New York PB - Routledge KW - Hospitality industry KW - Management KW - Tourism KW - Strategic planning N1 - Includes bibliographical references and index ER -