Hudson, Simon.

Customer Service in Tourism and Hospitality [electronic resource]. - 2nd ed. - Oxford : Goodfellow Publishers, Limited, 2017. - 1 online resource (306 p.)

Description based upon print version of record.

Includes bibliographical references and index.

9781911396475 1911396471


Hospitality industry--Customer services.
Tourism--Customer services.
Tourism.
Hospitality industry.


Electronic books.
Electronic books.

647.940688