TY  - BOOK
AU  - Hudson,Simon
AU  - Hudson,Louise
TI  - Customer Service in Tourism and Hospitality
SN  - 9781911396475
U1  - 647.940688 
PY  - 2017///
CY  - Oxford
PB  - Goodfellow Publishers, Limited
KW  - Hospitality industry
KW  - Customer services
KW  - Tourism
KW  - Electronic books
N1  - Description based upon print version of record; Includes bibliographical references and index
UR  - https://ezproxy.taylors.edu.my/login?url=http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=1681792
ER  -