TY - BOOK AU - Gregoire,Mary B. TI - Foodservice organizations: a managerial and systems approach SN - 9780135060551 (pbk.) U1 - 647.95068 PY - 2010/// CY - Upper Saddle River, N. J. PB - Prentice Hall KW - Food service management KW - Food service KW - Hospitality industry KW - Management N1 - Rev. ed. of: Foodservice organizations / Mary B. Gregoire, Marian C. Spears. 6th ed. c2007; Includes bibliographical references and index; Systems approach to a foodservice organization -- Managing quality -- The menu -- Food product flow and kitchen design -- Procurement -- Food production -- Distribution and service -- Safety, sanitation, and maintenance -- Management principles -- Leadership and organizational change -- Decision making, communication, and balance -- Management of human resources -- Management of financial resources -- Marketing foodservice -- Meals, satisfaction, and accountability ER -