TY - BOOK AU - Cartwright,Roger TI - Communication SN - 1841123641 (pbk.) U1 - 658.45 PY - 2002/// CY - Oxford, UK PB - Capstone Pub. KW - Business communication KW - Communication in management KW - Oral communication N1 - 1. Introduction to communication - 2. What is communication? - 3. The evolution of communication - 4. The E-Dimension of communication - 5. The global dimension of communication - 6. The state of the art in communication - 7. In practice: communication success stories - 8. Key communication concepts and thinkers - 9. Communication resources - 10. Ten steps to making communication work - Index ER -