Understanding human communication /
Ronald B. Adler, George Rodman.
- 9th ed., Special Malaysian and Singaporean ed.
- New York : Oxford University Press, c2006.
- xvi, 522 p. : ill. (some col.) ; 26 cm.
Includes bibliographical references and index.
Part 1: Elements of communication - Chapter 1: Human communication: what and why - 2. Perception, the self, and communication - 3. Language - 4. Listening - 5. Nonverbal communication -- Part 2: Interpersonal communication - 6. Understanding interpersonal relationships - 7. Improving interpersonal relationships -- Part 3: Communication in groups - 8. The nature of groups - 9. Solving problems in groups -- Part 4: Public communication - 10. Choosing and developing a topic - 11. Organization and support - 12. Presenting your message - 13. Informative speaking - 14. Persuasive speaking -- Appendix : Appendix. Interviewing.