@book{74620, author = {Sheppard, Blair H. and ebrary, Inc.}, title = {Discovering creative solutions to everyday challenges}, publisher = {Dearborn Trade Pub.,}, year = {c2006.}, series = {Leading from the center}, address = {Chicago :}, url = {http://ezproxy.taylors.edu.my/login?url=http://site.ebrary.com/lib/taylorscollege/Doc?id=10104123} }