@book{93021, author = {Terziovski, Mil?e. and ebrary, Inc.}, title = {Management of quality and innovation in a changing business environment}, publisher = {Emerald Group Pub,}, year = {c2004.}, series = {Journal of Manufacturing Technology Management. No. 5 ;}, address = {Bradford, England :}, url = {http://ezproxy.taylors.edu.my/login?url=http://site.ebrary.com/lib/taylorscollege/Doc?id=10067129} }