TY - BOOK AU - Clarke,Alan AU - Chen,Wei TI - International hospitality management: concepts and cases SN - 9780750666756 (pbk.) U1 - 647.94068 PY - 2007/// CY - Oxford PB - Elsevier/Butterworth-Heinemann KW - Hospitality industry KW - Management KW - International business enterprises KW - Case studies N1 - Includes bibliographical references and index; 1. Welcome: an introduction to international hospitality - 2. Cultures and the challenges of international hospitality - 3. The international hospitality industry - 4. Exploring the international environment - 5. International marketing - 6. International hospitality market entry - 7. Strategic planning and international hospitality - 8. International human resources management: managing diversity - 9. Entrepreneurship and SMEs in the global market - 10. Managing social responsibility in international hospitality - 11. The analysis of international hospitality management ER -