TY - BOOK AU - Williams,Christine AU - Buswell,John ED - ebrary, Inc. TI - Service quality in leisure and tourism AV - G155.A1 W488 2003eb U1 - 910/.68/4 21 PY - 2003/// CY - Wallingford, Oxon, UK, Cambridge, MA PB - CABI Pub. KW - Leisure industry KW - Quality assurance KW - Tourism KW - Electronic books KW - local N1 - Includes bibliographical references (p. 209-222) and index; Electronic reproduction; Palo Alto, Calif.; ebrary; 2009; Available via World Wide Web; Access may be limited to ebrary affiliated libraries UR - http://ezproxy.taylors.edu.my/login?url=http://site.ebrary.com/lib/taylorscollege/Doc?id=10060557 ER -