TY - BOOK AU - Golin,Al ED - ebrary, Inc. TI - Trust or consequences: build trust today or lose your market tomorrow AV - HF5387 .G65 2004eb U1 - 174/.4 21 PY - 2004/// CY - New York PB - American Management Association KW - Business ethics KW - Trust KW - Reliability KW - Electronic books KW - local N1 - Includes index; Trust trends -- More than a nice-sounding word -- The damage done -- Fix it before it breaks -- If you can't do it, please say so -- The human touch -- Humility -- Speed, truth, and other good ways to respond to bad times -- Tough trust decisions -- The media -- Great acts of trust -- Acts of distrust -- The ten commandments of organizational trust; Electronic reproduction; Palo Alto, Calif.; ebrary; 2009; Available via World Wide Web; Access may be limited to ebrary affiliated libraries UR - http://ezproxy.taylors.edu.my/login?url=http://site.ebrary.com/lib/taylorscollege/Doc?id=10075583 ER -