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The road to hospitality : skills for the new professional / Vivienne O'Shannessy and Dean Minett.

by O'Shannessy, Vivienne, 1962- | Minett, Dean, 1960-.

Edition: 3rd ed.Publisher: Frenchs Forest NSW : Pearson Education, 2008Availability: Items available for loan: Taylor's Library-TU [Call number: 647.94023 OSH 2009] (4).
Communication in tourism & hospitality : meeting the world in the workplace / Lynn Van Deer Wagen.

by Van der Wagen, Lynn.

Publisher: Elsternwick, Vic. : Hospitality Press, 1997Other title: Communication in tourism and hospitality.Availability: Items available for loan: Taylor's Library-TU [Call number: 331.4791 VAN] (4).