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Sales training games : for sales managers and trainers / Graham Roberts-Phelps

by Roberts-Phelps, Graham.

Publisher: England : Gower, c2000Availability: Items available for loan: Taylor's Library-TU [Call number: 658.31245 ROB] (1).
The concise guide to telephone tactics [electronic resource] / Graham Roberts-Phelps.

by Roberts-Phelps, Graham | ebrary, Inc.

Publisher: London : Thorogood, c2004Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available
Customer relationship management [electronic resource] : how to turn a good business into a great one! / Graham Roberts-Phelps.

by Roberts-Phelps, Graham | ebrary, Inc.

Publisher: London : Hawksmere, 2001Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: [Call number: 658.8/12] (1).