The five most important questions you will ever ask about your organization / Peter F. Drucker ; [with] Jim Collins ... [et al.].
By: Drucker, Peter F. (Peter Ferdinand)
.
Contributor(s): Collins, James C. (James Charles).
Publisher: [New York] : San Francisco : Leader to Leader Institute ; Jossey-Bass, c2008Edition: 3rd ed.Description: xx, 119 p. ; 21 cm.ISBN: 9780470227565 (pbk.); 0470227567 (pbk.).Subject(s): Nonprofit organizations -- Management -- Evaluation | Organizational effectiveness -- Evaluation | Total quality management -- EvaluationDDC classification: 658.4013
Contents:
Why self-assessment? -- What is our customer? -- What does the customer value? -- What are our results? -- What is our plan? --Transformation leadership -- The self-assessment process -- Suggested questions to explore.
| Item type | Current location | Call number | Copy number | Status | Notes | Date due | Barcode |
|---|---|---|---|---|---|---|---|
| Main Collection | Taylor's Library-TU | 658.4013 DRU (Browse shelf) | 1 | Available | SHTEx,70002,03,GR | 5000048700 |
Includes bibliographical references and index.
Why self-assessment? -- What is our customer? -- What does the customer value? -- What are our results? -- What is our plan? --Transformation leadership -- The self-assessment process -- Suggested questions to explore.