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Tourist customer service satisfaction [electronic resource] : an encounter approach / Francis P. Noe, Muzaffer Uysal and Vincent P. Magnini.

by Noe, Francis P, 1939- | Uysal, Muzaffer | Magnini, Vincent P.

Publisher: London ; New York : Routledge, 2010Online access: Accessible through the World Wide Web; click to view Availability: Items available for reference: Taylor's Library-TU [Call number: 910.68/8] (1).
Tourism supply chain management [electronic resource] / Haiyan Song.

by Song, Haiyan.

Edition: 1st ed.Publisher: Abingdon, Oxon ; New York : Routledge, 2012Online access: Accessible through the World Wide Web; click to view Availability: Items available for reference: Taylor's Library-TU [Call number: 910.68/7] (1).