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Tourist customer service satisfaction [electronic resource] : an encounter approach / Francis P. Noe, Muzaffer Uysal and Vincent P. Magnini.
by Noe, Francis P, 1939- | Uysal, Muzaffer | Magnini, Vincent P. Publisher: New York : Routledge, 2010Online access: An electronic book accessible through the World Wide Web; Availability: Items available for reference: Taylor's Library-TU
[Call number: 910.688]
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Managing employee attitudes and behaviors in the tourism and hospitality industry / Salih Kusluvan, editor.
by Kusluvan, Salih. Publisher: New York, N.Y. : Nova Science Publishers, c2003Availability: Items available for loan: Taylor's Library-TU
[Call number: 647.94068 MAN 2003]
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Entrepreneurship in the hospitality, tourism and leisure industries / Alison Morrison, Mike Rimmington, Claire Williams.
by Morrison, Alison J | Rimmington, Mike | Williams, Claire. Publisher: London ; New York : Routledge, Taylor & Francis Group, 2011Availability: Items available for loan: Taylor's Library-TU
[Call number: 338.4791068 MOR 2011]
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Introduction to the hospitality industry / Tom Powers, Clayton W. Barrows.
by Powers, Thomas F | Barrows, Clayton W. Edition: 6th ed.Publisher: Hoboken, N.J. : Wiley, c2006Other title: Hospitality industry.Availability: Items available for loan: Taylor's Library-TU
[Call number: 647.94 POW]
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Benchmarking in tourism and hospitality industries : the selection of benchmarking partners / Karl W. Wöber.
by Wöber, Karl W. Publisher: Oxon, UK : CABI Pub., 2002Availability: Items available for loan: Taylor's Library-TU
[Call number: 338.4791068 WOB]
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Entrepreneurship in the hospitality, tourism and leisure industries / Alison Morrison, Mike Rimmington, Claire Williams.
by Morrison, Alison J | Rimmington, Mike | Williams, Claire. Publisher: Oxford : Butterworth-Heinemann, c1999Availability: Items available for loan: Taylor's Library-TU
[Call number: 338.4791068 MOR]
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Hospitality, tourism, and lifestyle concepts : implications for quality management and customer satisfaction / Maree Thyne, Eric Laws, editors.
by Thyne, Maree | Laws, Eric, 1945-. Publisher: New York : Haworth Hospitality Press, c2004Availability: Items available for loan: Taylor's Library-TU
[Call number: 647.94068 HOS]
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Service quality management in hospitality, tourism, and leisure / Jay Kandampully, Connie Mok, Beverley Sparks, editors.
by Kandampully, Jay | Mok, Connie | Sparks, Beverley. Publisher: New York : Haworth Hospitality Press, [2001]Copyright date: ©2001Availability: Items available for loan: Taylor's Library-TU
[Call number: 647.940685 SER]
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Competence-based innovation in hospitality and tourism / edited by Harald Pechlaner, Elisa Innerhofer.
by Pechlaner, Harald [editor.] | Innerhofer, Elisa [editor.]. Publisher: London ; New York : Routledge, 2016Availability: Items available for loan: Taylor's Library-TU
[Call number: 647.94068 COM 2016]
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Managerial competence within the hospitality and tourism service industries : global cultural contextual analysis / John Saee.
by Saee, John. Edition: 1st ed.Publisher: London : Routledge, c2006Availability: Items available for loan: Taylor's Library-TU
[Call number: 647.94068 SAE]
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Strategic management for hospitality and tourism / Fevzi Okumus, Levent Altinay, Prakash Chathoth.
by Okumus, Fevzi | Altinay, Levent | Chathoth, Prakash. Publisher: Oxford : Elsevier/Butterworth-Heinemann, c2010Availability: Items available for loan: Taylor's Library-TU
[Call number: 647.940684 OKU 2010]
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Economic and management methods for tourism and hospitality research / Thomas Baum and Ram Mudambi.
by Baum, Tom | Mudambi, Ram, 1954-. Publisher: Chichester ; New York : John Wiley, c1999Availability: Items available for loan: Taylor's Library-TU
[Call number: 647.94068 BAU 1999]
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Tourist customer service satisfaction : an encounter approach / by Francis P. Noe, Muzaffer Uysal and Vincent P. Magnini.
by Noe, Francis P, 1939- | Uysal, Muzaffer | Magnini, Vincent P. Publisher: London; New York : Routledge, 2010Availability: Items available for loan: Taylor's Library-TU
[Call number: 338.4791068 NOE 2010]
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Tourism supply chain management / Haiyan Song.
by Song, Haiyan. Edition: 1st ed.Publisher: London ; New York : Routledge, c2012Availability: Items available for loan: Taylor's Library-TU
[Call number: 910.687 SON 2012]
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Responsible hospitality : theory and practice / Rebecca Hawkins and Paulina Bohdanowicz.
by Hawkins, Rebecca | Bohdanowicz, Paulina. Publisher: Woodeaton : Goodfellow, 2012Availability: Items available for loan: Taylor's Library-TU
[Call number: 647.94068 HAW 2012]
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Tourist customer service satisfaction [electronic resource] : an encounter approach / Francis P. Noe, Muzaffer Uysal and Vincent P. Magnini.
by Noe, Francis P, 1939- | Uysal, Muzaffer | Magnini, Vincent P. Publisher: London ; New York : Routledge, 2010Online access: Accessible through the World Wide Web; click to view Availability: Items available for reference: Taylor's Library-TU
[Call number: 910.68/8]
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Tourism supply chain management [electronic resource] / Haiyan Song.
by Song, Haiyan. Edition: 1st ed.Publisher: Abingdon, Oxon ; New York : Routledge, 2012Online access: Accessible through the World Wide Web; click to view Availability: Items available for reference: Taylor's Library-TU
[Call number: 910.68/7]
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Managing tourism and hospitality services : theory and international applications / edited by Bruce Prideaux, Gianna Moscardo, Eric Laws.
by Prideaux, B. (Bruce) | Moscardo, Gianna | Laws, Eric, 1945-. Publisher: Wallingford : CABI, c2006Availability: Items available for loan: Taylor's Library-TU
[Call number: 647.94068 MAN 2006]
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Entrepreneurship in the hospitality, tourism and leisure industries [electronic resource] / Alison Morrison, Mike Rimmington, Claire Williams.
by Morrison, Alison J | Rimmington, Mike | Williams, Claire. Publisher: Oxford ; Boston : Butterworth-Heinemann, 1999Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: Taylor's Library-TU
[Call number: 338.4791068]
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