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Tourist customer service satisfaction [electronic resource] : an encounter approach / Francis P. Noe, Muzaffer Uysal and Vincent P. Magnini.

by Noe, Francis P, 1939- | Uysal, Muzaffer | Magnini, Vincent P.

Publisher: New York : Routledge, 2010Online access: An electronic book accessible through the World Wide Web; Availability: Items available for reference: Taylor's Library-TU [Call number: 910.688] (1).
Managing employee attitudes and behaviors in the tourism and hospitality industry / Salih Kusluvan, editor.

by Kusluvan, Salih.

Publisher: New York, N.Y. : Nova Science Publishers, c2003Availability: Items available for loan: Taylor's Library-TU [Call number: 647.94068 MAN 2003] (1).
Entrepreneurship in the hospitality, tourism and leisure industries / Alison Morrison, Mike Rimmington, Claire Williams.

by Morrison, Alison J | Rimmington, Mike | Williams, Claire.

Publisher: London ; New York : Routledge, Taylor & Francis Group, 2011Availability: Items available for loan: Taylor's Library-TU [Call number: 338.4791068 MOR 2011] (1).
Introduction to the hospitality industry / Tom Powers, Clayton W. Barrows.

by Powers, Thomas F | Barrows, Clayton W.

Edition: 6th ed.Publisher: Hoboken, N.J. : Wiley, c2006Other title: Hospitality industry.Availability: Items available for loan: Taylor's Library-TU [Call number: 647.94 POW] (2).
Benchmarking in tourism and hospitality industries : the selection of benchmarking partners / Karl W. Wöber.

by Wöber, Karl W.

Publisher: Oxon, UK : CABI Pub., 2002Availability: Items available for loan: Taylor's Library-TU [Call number: 338.4791068 WOB] (1).
Entrepreneurship in the hospitality, tourism and leisure industries / Alison Morrison, Mike Rimmington, Claire Williams.

by Morrison, Alison J | Rimmington, Mike | Williams, Claire.

Publisher: Oxford : Butterworth-Heinemann, c1999Availability: Items available for loan: Taylor's Library-TU [Call number: 338.4791068 MOR] (1).
Hospitality, tourism, and lifestyle concepts : implications for quality management and customer satisfaction / Maree Thyne, Eric Laws, editors.

by Thyne, Maree | Laws, Eric, 1945-.

Publisher: New York : Haworth Hospitality Press, c2004Availability: Items available for loan: Taylor's Library-TU [Call number: 647.94068 HOS] (1).
Service quality management in hospitality, tourism, and leisure / Jay Kandampully, Connie Mok, Beverley Sparks, editors.

by Kandampully, Jay | Mok, Connie | Sparks, Beverley.

Publisher: New York : Haworth Hospitality Press, [2001]Copyright date: ©2001Availability: Items available for loan: Taylor's Library-TU [Call number: 647.940685 SER] (2).
Competence-based innovation in hospitality and tourism / edited by Harald Pechlaner, Elisa Innerhofer.

by Pechlaner, Harald [editor.] | Innerhofer, Elisa [editor.].

Publisher: London ; New York : Routledge, 2016Availability: Items available for loan: Taylor's Library-TU [Call number: 647.94068 COM 2016] (1).
Managerial competence within the hospitality and tourism service industries : global cultural contextual analysis / John Saee.

by Saee, John.

Edition: 1st ed.Publisher: London : Routledge, c2006Availability: Items available for loan: Taylor's Library-TU [Call number: 647.94068 SAE] (1).
Strategic management for hospitality and tourism / Fevzi Okumus, Levent Altinay, Prakash Chathoth.

by Okumus, Fevzi | Altinay, Levent | Chathoth, Prakash.

Publisher: Oxford : Elsevier/Butterworth-Heinemann, c2010Availability: Items available for loan: Taylor's Library-TU [Call number: 647.940684 OKU 2010] (1).
Economic and management methods for tourism and hospitality research / Thomas Baum and Ram Mudambi.

by Baum, Tom | Mudambi, Ram, 1954-.

Publisher: Chichester ; New York : John Wiley, c1999Availability: Items available for loan: Taylor's Library-TU [Call number: 647.94068 BAU 1999] (1).
Tourist customer service satisfaction : an encounter approach / by Francis P. Noe, Muzaffer Uysal and Vincent P. Magnini.

by Noe, Francis P, 1939- | Uysal, Muzaffer | Magnini, Vincent P.

Publisher: London; New York : Routledge, 2010Availability: Items available for loan: Taylor's Library-TU [Call number: 338.4791068 NOE 2010] (1).
Tourism supply chain management / Haiyan Song.

by Song, Haiyan.

Edition: 1st ed.Publisher: London ; New York : Routledge, c2012Availability: Items available for loan: Taylor's Library-TU [Call number: 910.687 SON 2012] (1).
Responsible hospitality : theory and practice / Rebecca Hawkins and Paulina Bohdanowicz.

by Hawkins, Rebecca | Bohdanowicz, Paulina.

Publisher: Woodeaton : Goodfellow, 2012Availability: Items available for loan: Taylor's Library-TU [Call number: 647.94068 HAW 2012] (1).
Tourist customer service satisfaction [electronic resource] : an encounter approach / Francis P. Noe, Muzaffer Uysal and Vincent P. Magnini.

by Noe, Francis P, 1939- | Uysal, Muzaffer | Magnini, Vincent P.

Publisher: London ; New York : Routledge, 2010Online access: Accessible through the World Wide Web; click to view Availability: Items available for reference: Taylor's Library-TU [Call number: 910.68/8] (1).
Tourism supply chain management [electronic resource] / Haiyan Song.

by Song, Haiyan.

Edition: 1st ed.Publisher: Abingdon, Oxon ; New York : Routledge, 2012Online access: Accessible through the World Wide Web; click to view Availability: Items available for reference: Taylor's Library-TU [Call number: 910.68/7] (1).
Managing tourism and hospitality services : theory and international applications / edited by Bruce Prideaux, Gianna Moscardo, Eric Laws.

by Prideaux, B. (Bruce) | Moscardo, Gianna | Laws, Eric, 1945-.

Publisher: Wallingford : CABI, c2006Availability: Items available for loan: Taylor's Library-TU [Call number: 647.94068 MAN 2006] (1).
Entrepreneurship in the hospitality, tourism and leisure industries [electronic resource] / Alison Morrison, Mike Rimmington, Claire Williams.

by Morrison, Alison J | Rimmington, Mike | Williams, Claire.

Publisher: Oxford ; Boston : Butterworth-Heinemann, 1999Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: Taylor's Library-TU [Call number: 338.4791068] (1).