Benchmarking in tourism and hospitality industries : the selection of benchmarking partners / Karl W. Wöber.
By: Wöber, Karl W
.
Publisher: Oxon, UK : CABI Pub., 2002Description: xiii, 261 p. : ill. ; 24cm.ISBN: 0851995535.Subject(s): Tourism -- Management | Hospitality industry -- Management | Benchmarking (Management)DDC classification: 338.4791068
Contents:
Preface.- Acknowledgements.- 1. Introduction.- 2. Benchmarking studies in the tourism and hospitality industries.- 3. Measuring business performance.- 4. Methods for estimating the production function.- 5. The Austrian hotel and restaurant panel.- 6. A mixture regression model.- 7. Data envelopment analysis.- 8. Evolutionary data envelopment analysis.- 9. Perpsectives of benchmarking decision support systems in tourism and hospitality amangement.- Appendix.- References.- Index
| Item type | Current location | Shelf location | Call number | Copy number | Status | Notes | Date due | Barcode |
|---|---|---|---|---|---|---|---|---|
| Main Collection | Taylor's Library-TU |
Floor 3, Shelf 6 , Side 2, TierNo 2, BayNo 7 |
338.4791068 WOB (Browse shelf) | 1 | Available | SHTEx,70002,03,GR | 5000046793 |
Preface.- Acknowledgements.- 1. Introduction.- 2. Benchmarking studies in the tourism and hospitality industries.- 3. Measuring business performance.- 4. Methods for estimating the production function.- 5. The Austrian hotel and restaurant panel.- 6. A mixture regression model.- 7. Data envelopment analysis.- 8. Evolutionary data envelopment analysis.- 9. Perpsectives of benchmarking decision support systems in tourism and hospitality amangement.- Appendix.- References.- Index