The world of customer service / Pattie Gibson-Odgers.
By: Gibson-Odgers, Pattie
.
Publisher: Mason, Ohio : South-Western/Cengage Learning, c2012Edition: 3rd ed.Description: ix, 210 p. : ill. ; 28 cm.ISBN: 9780840064240 (pbk.); 0840064241 (pbk.).Subject(s): Customer servicesDDC classification: 658.812
Item type | Current location | Shelf location | Call number | Copy number | Status | Notes | Date due | Barcode |
---|---|---|---|---|---|---|---|---|
Main Collection | Taylor's Library-TU |
Floor 4, Shelf 27 , Side 1, TierNo 4, BayNo 3 |
658.812 GIB 2012 (Browse shelf) | 1 | Available | SHTEx,30004,03,CL | 5000138135 |
Includes index.