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Developing leadership talent [electronic resource] / David Berke, Michael E. Kossler, Michael Wakefield.
by Berke, David | Kossler, Michael E | Wakefield, Michael | ebrary, Inc. Publisher: San Francisco : Pfeiffer, c2008Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan:
[Call number: 658.4/092]
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The NTL handbook of organization development and change : principles, practices, and perspectives / Brenda B. Jones and Michael Brazzel, editors.
by Jones, Brenda B | Brazzel, Michael | NTL Institute for Applied Behavioral Science. Publisher: San Francisco, CA : Pfeiffer, c2006Other title: Handbook of organization development and change.Availability: Items available for loan: Taylor's Library-TU
[Call number: 658.406 NTL]
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Appreciative inquiry : change at the speed of imagination / Jane Magruder Watkins, Bernard Mohr, Ralph Kelly.
by Watkins, Jane Magruder | Mohr, Bernard J | Kelly, Ralph, 1938-. Edition: 2nd ed.Publisher: San Francisco, CA : Pfeiffer, 2011Availability: Items available for loan: Taylor's Library-TU
[Call number: 658.406 WAT 2011]
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101 ways to improve customer service : training, tools, tips, and techniques / Lorraine L. Ukens.
by Ukens, Lorraine L. Publisher: San Francisco, CA : Hoboken, NJ : Pfeiffer ; John Wiley, c2007Other title: One hundred and one ways to improve customer service.Availability: Items available for loan: Taylor's Library-TU
[Call number: 658.812 UKE 2007]
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Point, click & wow! : the techniques and habits of successful presenters / Claudyne Wilder.
by Wilder, Claudyne. Edition: 3rd ed.Publisher: San Francisco, CA : Pfeiffer, c2008Other title: Point, click and wow!.Availability: Items available for loan: Taylor's Library-TU
[Call number: 658.45 WIL 2008]
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Beyond change management [electronic resource] : advanced strategies for today's transformational leaders / Dean Anderson, Linda S. Ackerman Anderson.
by Anderson, Dean, 1953- | Ackerman-Anderson, Linda S, 1950- | ebrary, Inc. Publisher: San Francisco : Jossey-Bass/Pfeiffer, c2001Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan:
[Call number: 658.4/063]
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Emotional intelligence in action : training and coaching activities for leaders and managers / Marcia Hughes, L. Bonita Patterson, James Bradford Terrell.
by Hughes, Marcia M | Patterson, L. Bonita, 1953- | Terrell, James Bradford, 1951-. Publisher: San Francisco : Pfeiffer, c2005Availability: Items available for loan: Taylor's Library-TU
[Call number: 658.4071245 HUG]
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The e-learning handbook : past promises, present challenges / Saul Carliner and Patti Shank, editors.
by Carliner, Saul | Shank, Patti, 1954-. Publisher: San Francisco : Pfeiffer, c2008Availability: Items available for loan: Taylor's Library-TU
[Call number: 371.3344678 ELE 2008]
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The new encyclopedia of icebreakers / Miriam McLaughlin, Sandra Peyser.
by McLaughlin, Miriam Smith | Peyser, Sandra. Publisher: San Francisco : Pfeiffer, c2004Availability: Items available for loan: Taylor's Library-TU
[Call number: 658.3124 MAC]
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Developing emotional and social intelligence : exercises for leaders, individuals, and teams / Marcia Hughes, Amy Miller.
by Hughes, Marcia | Miller, Amy, 1958-. Publisher: San Francisco, CA : Pfeiffer/Wiley, c2011Availability: Items available for loan: Taylor's Library-TU
[Call number: 658.3124 HUG 2011]
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Thiagi's 100 favorite games / Sivasailam "Thiagi" Thiagarajan.
by Thiagarajan, Sivasailam. Publisher: San Francisco : Pfeiffer, c2006Other title: Thiagi's one hundred favorite games.Availability: Items available for loan: Taylor's Library-TU
[Call number: 658.3124 THI]
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Sales chaos : using agility selling to think and sell differently / Tim Ohai, Brian Lambert.
by Ohai, Tim, 1971- | Lambert, Brian. Publisher: San Francisco, CA : Pfeiffer, c2011Availability: Items available for loan: Taylor's Library-TU
[Call number: 658.85 OHA 2011]
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A coach's guide to emotional intelligence : strategies for developing superior leaders / Marcia Hughes, James Bradford Terrell.
by Hughes, Marcia M | Terrell, James Bradford, 1951-. Publisher: San Francisco, Calif. : Pfeiffer, c2008Availability: Items available for loan: Taylor's Library-TU
[Call number: 658.407124 HUG]
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How to design and deliver training for the new and emerging generations / Susan El-Shamy.
by El-Shamy, Susan. Publisher: San Francisco : Pfeiffer, c2004Availability: Items available for loan: Taylor's Library-TU
[Call number: 658.3124 ELS]
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Role-play made easy : 25 structured rehearsals for managing problem situations and dealing with difficult people / Susan El-Shamy.
by El-Shamy, Susan. Publisher: San Fancisco, Calif. : Pfeiffer, c2005Availability: Items available for loan: Taylor's Library-TU
[Call number: 658.3124 ELS]
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Pfeiffer's Classic Activities for Building Better Teams
by Gordon, Jack. Publisher: Pfeiffer, 2003Availability: No items available
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Beyond change management : how to achieve breakthrough results through conscious change leadership / Dean Anderson, Linda Ackerman Anderson.
by Anderson, Dean, 1953- | Ackerman-Anderson, Linda S, 1950-. Edition: 2nd ed.Publisher: San Francisso, CA : Pfeiffer, c2010Availability: Items available for loan: Taylor's Library-TU
[Call number: 658.4063 AND 2010]
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