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Building bridges to customers / Gerald A. Michaelson

by Michaelson, Gerald A.

Publisher: OR : Productivity Press, 1995Availability: Items available for loan: Taylor's Library-TU [Call number: 658.812 MIC] (1).
Checklist for leaders / Gabriel Hevesi.

by Hevesi, Gabriel.

Publisher: Portland, Or. : Productivity Press, 1996Availability: Items available for loan: Taylor's Library-TU [Call number: 658.492 HEV] (1).
ISO 9000 required : your worldwide passport to customer confidence / Brainimir Todorov

by Todorov, Branimir.

Publisher: Portland, Ore. : Productivity Press, 1996Availability: Items available for loan: Taylor's Library-TU [Call number: 628.562 TOD] (1).
The 16-point strategy for productivity and total quality / William F. Christopher and Carl G. Thor

by Christopher, William F | Thor, Carl G.

Publisher: Portland, Or. : Productivity Press, c1995Other title: Sixteen-point strategy for productivity and total quality.Availability: Items available for loan: Taylor's Library-TU [Call number: 658.5 CHR] (1).
Embedding Culture and Quality for High Performing Organizations [electronic resource].

by Norhayati Zakaria, 1969- | Lasrado, Flevy.

Publisher: Milton : Productivity Press, 2019Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: Taylor's Library-TU [Call number: 338.9] (1).