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Technical industrial study BDH 20 (M)
by Maria Wijaya Lios. Analysis of central purchasing department of YTL hotels | Maureen Gunardja. How to improve the kitchen environment in banquet kitchen of Crown Plaza Mutiara hotel, Kuala Lumpur | Tan, Melissa Sue Fern. Study on standard service procedures of Eat Work Shop Restaurant Glemarie Business Park, Shah Alam | Mohan Nair. Analysis of hygiene at Las Carretas, Subang Jaya. Publisher: December, 2006Availability: Items available for loan: Taylor's Library-TU
[Call number: H144]
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Technical industrial study BDH 10 (N-T)
by Ng Phui Yee. Study of reservation department under sales and marketing department in Micasa Hotel Apartment | Nikodemus,Shierly. Club Panorama Loyalty program at Pan Pacific Kuala Lumpur | Sanoto, Nancy. Staff turnover rate in Pan Pacific Kuala Lumpur: an analysis | Siow, Sze Ting. Study on Waste Management which leads to environmental friendliness in Pelangi Beach Resort | So, Wing Kwan. Process of upgraded MiCasa hotel to 'all suite' | Tam, Yong Wei. Management of staff cafeteria in Hyatt Regency Johor Bahru. Publisher: June, 2003Availability: Items available for loan: Taylor's Library-TU
[Call number: H021]
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Technical industrial study BDH 11 (A-CHE)
by Cha, Wee Loong. Maintain clean food production areas, equipment and utensils; food and personal hygiene | Chia, Shio Ti. Study of human resources practices in Shangri-La Hotel, Kuala Lumpur | Chen, Wen Jie. Managing food & beverage stock in Hilton PJ in terms of maximizing profit | Cheng, Keng Yee. study of press relation in Hotel Istana. Publisher: March, 2003Availability: Items available for loan: Taylor's Library-TU
[Call number: H024]
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Tourism and transport : modes, networks and flows / David Timothy Duval.
by Duval, David Timothy, 1970-. Publisher: Clevedon ; Buffalo : Channel View Publications, c2007Availability: Items available for loan: Taylor's Library-TU
[Call number: 388.042 DUV]
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Technical industrial study BDH 11 (S-V)
by Sheila Angelina Nurtanio. Study of communication flow between sales and marketing and banquet sales department in Novotel Century Kuala Lumpur | Soo, Yen Sun. Comparing the performance of lobby lounge in Park Plaza International Hotel (PPIH) and Dorsett Regency Hotel (DRH) based on concepts, products, operational flow and revenue | Tan, Poh Ek. atCOM Plus V5.01: an analysis. Publisher: December, 2003Availability: Items available for loan: Taylor's Library-TU
[Call number: H029]
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Technical industrial study BDH 11 (W-Z)
by Woon, Yeun Song. Micros Point-of-Sales (POS) system used in the hospitality industry | Wu, Kun. Main stockroom system in Hyatt Regency Saujana | Yang, Shu. Implementation of six sigma in sales and marketing department in Sheraton Imperial, Kuala Lumpur | Yap, Chen Haw. Analysis on the prevention of online threats in Corus Hotel, Kuala Lumpur. Publisher: December, 2003Availability: Items available for loan: Taylor's Library-TU
[Call number: H030]
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Technical industrial study BDH 11 (LO-R)
by Loe, Nelly. Analyse the promotion mix food & beverage department and rooms in Renaissance Hotel, Kuala Lumpur | Loo, Seow Hui. Analysis of ways to stimulate the sales during off-peak season in Sheraton Imperial, Kuala Lumpur | Ng, Pei Lan. Study on how to improve working condition and achieving efficiency in Room Reservation at Pelangi Beach Resort, Langkawi " | Nur Adlina Adnan. Butler and chambermaid; carving a way to the perfect world in the Ritz-Carlton, Kuala Lumpur. Publisher: December, 2003Availability: Items available for loan: Taylor's Library-TU
[Call number: H028]
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Service quality management in hospitality, tourism, and leisure / Jay Kandampully, Connie Mok, Beverley Sparks, editors.
by Kandampully, Jay | Mok, Connie | Sparks, Beverley. Publisher: New York : Haworth Hospitality Press, [2001]Copyright date: ©2001Availability: Items available for loan: Taylor's Library-TU
[Call number: 647.940685 SER]
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Technical industrial study BDH 12 (L-LIM)
by Leong, Amy. Differences between Starwood preferred guest loyalty program and Marriott reward loyalty program | Lim, Di Hon. Study of negotiation, complaints and up selling technique in the Novotel Century Kuala Lumpur | Lim, Swee Keng. Analyzing Corus Hotel's wedding products and its position in Golden Triangle Market. Publisher: March, 2004Availability: Items available for loan: Taylor's Library-TU
[Call number: H035]
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Technical industrial study BDH 12 (H-KC)
by Haryati Husen. Importance of communication between reservation and sales & marketing department in Cempaka Hotel, Jakarta | Hoh, Mui Yen. Localization of menu at McDonald's restaurant in Malaysia | Isadora. General orientation program in Sheraton Imperial Hotel, Kuala Lumpur | Kho, Boon Chia. Poor hygiene practices at staff cafeteria in Sofitel Palm Resort. Publisher: March, 2004Availability: Items available for loan: Taylor's Library-TU
[Call number: H034]
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A study on factors that contribute towards environmental commitment in Malaysian hotel industry [electronic resource] : a case study of the hotels in Golden Triangle Kuala Lumpur / Sumitha Anantharajah.
by Anantharajah, Sumitha | Nair, Vikneswaran, Prof., Dr | Université de Toulouse-Le Mirail. Publisher: 2011Dissertation note: Thesis (Professional Master in International Hospitality and Tourism Management)--Taylor's Graduate School of Hospitality and Tourism, Taylor's University, 2011. Availability: Items available for reference: Taylor's Library-TU
[Call number: 338.4791595 ANA 2011]
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Consumer psychology of tourism, hospitality, and leisure Vol. 3 / edited by A. G. Woodside ... [et al.].
by Woodside, Arch G | Mazanec, Josef A | Crouch, Geoffrey I. (Geoffrey Ian), 1954- | Society of Consumer Psychology of Tourism, Hospitality, and Leisure | Symposium on the Consumer Psychology of Tourism, Hospitality, and Leisure (2nd : 2000 : Vienna, Austria) | Symposium on the Consumer Psychology of Tourism, Hospitality, and Leisure (3rd : 2003 : La Trobe University). Publisher: Wallingford, Oxon, UK : CABI Pub., c2004Availability: Items available for loan: Taylor's Library-TU
[Call number: 338.4791 CON]
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Technical industrial study BDH 12 (Q-T)
by See, Tat Wai. Study of store management in cost control department in Park Royal, Kuala Lumpur | Shannon Ray Jebayogan Thirulmal. Study of OPERA : the property management system at Grand Plaza Park Royal, Kuala Lumpur | Tan, Guat Khim. Analysis of staff activities in Shangri-La, Kuala Lumpur | Tan, Siew Hoon. Restructuring the work flow of purchasing department in Hotel Park Royal, Kuala Lumpur | Tai, Siew Yen. Waste management in Shangri-La's Tanjung Aru Resort. Publisher: March, 2004Availability: Items available for loan: Taylor's Library-TU
[Call number: H038]
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Innovation in hospitality and tourism / Mike Peters, Birgit Pikkemaat, Editors.
by Peters, Mike, 1966- | Pikkemaat, Birgit, 1967-. Publisher: New York : Haworth Hospitality Press, c2005Availability: Items available for loan: Taylor's Library-TU
[Call number: 647.94 INN]
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Global tourism higher education : past, present, and future / Cathy H.C. Hsu, editor.
by Hsu, Cathy H. C. Publisher: Binghamton, NY : Haworth Information Press, 2006Availability: Items available for loan: Taylor's Library-TU
[Call number: 338.479100711 GLO]
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Progressing tourism research / Bill Faulkner ; collated and edited by Liz Fredline, Leo Jago, and Chris Cooper.
by Faulkner, H. W. (Herbert William) | Fredline, Liz | Jago, Leo | Cooper, Chris, 1952-. Publisher: New Delhi : Viva Books, 2006Availability: Items available for loan: Taylor's Library-TU
[Call number: 338.4791072 FAU 2006]
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Managing visitor attractions / Alan Fyall ... [et al.]. Edition: 2nd ed.Publisher: Amsterdam ; Boston : Elsevier/Butterworth-Heinemann, c2008Other title: Managing visitor attractions : new directions.Availability: Items available for loan: Taylor's Library-TU
[Call number: 338.4791068 MAN 2008]
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Strategic management for tourism communities : bridging the gaps / Peter E. Murphy and Ann E. Murphy.
by Murphy, Peter E | Murphy, Ann E, 1972-. Publisher: New Delhi : Viva Books, 2006Availability: Items available for loan: Taylor's Library-TU
[Call number: 338.4791 MUR 2006]
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Tourism, mobility, and second homes : between elite landscape and common ground / edited by C. Michael Hall and Dieter K. Müller.
by Hall, Colin Michael, 1961- | Müller, Dieter K. Publisher: New Delhi ; Mumbai : Viva Books, 2006Availability: Items available for loan: Taylor's Library-TU
[Call number: 333.338 TOU 2006]
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