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E-government in Malaysia : improving responsiveness and capacity to serve / Muhammad Rais Abdul Karim, Nazariah Mohd Khalid.

By: Muhammad Rais Abdul Karim.
Contributor(s): Nazariah Mohd Khalid | Malaysia. Unit Pemodenan Tadbiran dan Perancangan Pengurusan Malaysia.
Publisher: Subang Jaya : Putrajaya : Pelanduk Publications ; Malaysian Administrative Modernisation and Management Planning Unit (MAMPU), c2003Description: 273 p. ; 23 cm.ISBN: 9679788466.Subject(s): Administrative agencies -- Malaysia -- Data processing | Electronic data processing -- Government policy -- Malaysia | Multimedia Super Corridor | Multimedia systems industry -- Government policy -- Malaysia | Public administration -- Malaysia -- Data processingDDC classification: 351.5950285
Contents:
Foreword by the Hon. Prime Minister of Malaysia, Dato' Seri Dr. Mahathir Mohamad. - A note from the Chief Secretary to the government, Tan Sri Samsudin Osman. - Preface: Sharing the Malaysian e-government experience. - 1. Leading the e-government challenge. - 2. The multimedia super corridor and the e-government vision. - 3. Strategies for e-government. - 4. The implementation blueprint. - 5. Shared infrastructure. - 6. Security and privacy. - 7. Technologies for e-government. - 8. Business models. - 9. Business process reengineering. - 10. Cyber laws. - 11. Managing change. - 12. Human resource and training. - 13. Conclusion. - Appendix A: International advisory panel (IAP) 1997-2002. - Appendix B: MSC flagship lead agencies and consortia. - Appendix C: Summary of Cyber laws. - Glossary. - About the partnership. - Acknowledgement. - References. - Index. - About the authors.
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Main Collection Taylor's Library-TC
351.5950285 MUH (Browse shelf) 1 Available GENxx,GENxx,05,GR,MAL 5000075123

Foreword by the Hon. Prime Minister of Malaysia, Dato' Seri Dr. Mahathir Mohamad. - A note from the Chief Secretary to the government, Tan Sri Samsudin Osman. - Preface: Sharing the Malaysian e-government experience. - 1. Leading the e-government challenge. - 2. The multimedia super corridor and the e-government vision. - 3. Strategies for e-government. - 4. The implementation blueprint. - 5. Shared infrastructure. - 6. Security and privacy. - 7. Technologies for e-government. - 8. Business models. - 9. Business process reengineering. - 10. Cyber laws. - 11. Managing change. - 12. Human resource and training. - 13. Conclusion. - Appendix A: International advisory panel (IAP) 1997-2002. - Appendix B: MSC flagship lead agencies and consortia. - Appendix C: Summary of Cyber laws. - Glossary. - About the partnership. - Acknowledgement. - References. - Index. - About the authors.