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		Essentials of services marketing / Christopher Lovelock, Jochen Wirtz, Patricia Chew. by Lovelock, Christopher H \| Wirtz, Jochen \| Chew, Patricia. Publisher: Singapore : Prentice Hall, c2009Availability: Items available for loan: Taylor's Library-TU [Call number: 658.8 LOV] (2). Place hold
		Essentials of services marketing / Jochen Wirtz, Patricia Chew, Christopher Lovelock. by Wirtz, Jochen \| Chew, Patricia \| Lovelock, Christopher H. Edition: 2nd ed.Publisher: Singapore : Pearson Education South Asia, 2012Availability: Items available for loan: Taylor's Library-TU [Call number: 658.8 WRI 2012] (6). Place hold

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