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E-business 2.0 : roadmap for success / Ravi Kalakota and Marcia Robinson ; [foreword by Don Tapscott]

By: Contributor(s): Series: Addison-Wesley information technology seriesPublication details: Boston, Mass. : Addison-Wesley, c2001Description: xxiv, 520 p. : ill. ; 24 cmISBN:
  • 0201721651 (pbk.)
Contained works:
  • Kalakota, Ravi. E-Business
Subject(s): DDC classification:
  • 658.84 KAL
Contents:
Foreword. - Preface. - Ch. One. Moving from e-commerce to e-business. - Ch. Two. Spotting e-business trends. - Ch. Three. Digitizing the business : e-business patterns. - Ch. Four. Thinking e-business design : more than technology. - Ch. Five. Constructing the e-business architecture : enterprise apps. - Ch. Six. Integrating processes to build relationships : customer relationship management. - Ch. Seven. Transforming customer contact into revenue : selling-chain management. - Ch. Eight. Building the e-business backbone : enterprise resource planning. - Ch. Nine. Implementing supply chain management and e-fulfillment. - Ch. Ten. Demystifying e-procurement : buy-side, sell-side, net markets, and trading exchanges. - Ch. Eleven. Business intelligence : the next generation of knowledge management. - Ch. Twelve. Developing the e-business design : strategy formulation. - Ch. Thirteen. Translating e-business strategy into action : e-blueprint formulation. - Ch Fourteen. Mobilizing the organization : tactical exection. - Endnotes. - Index.
Holdings
Cover image Item type Current library Home library Collection Shelving location Shelf location Call number Materials specified Vol info Copy number Status Notes Date due Barcode Item holds Item hold queue priority Course reserves
Main Collection Taylor's Library-TU

Floor 4, Shelf 27 , Side 2, TierNo 4, BayNo 1

 658.84 KAL (Browse shelf(Opens below)) 1 Available SOCIT,15004,03,RA 5000037916

'2nd ed'. on cover page

Rev. ed. of: E-Business. c1999.

Includes bibliographical references and index

Foreword. - Preface. - Ch. One. Moving from e-commerce to e-business. - Ch. Two. Spotting e-business trends. - Ch. Three. Digitizing the business : e-business patterns. - Ch. Four. Thinking e-business design : more than technology. - Ch. Five. Constructing the e-business architecture : enterprise apps. - Ch. Six. Integrating processes to build relationships : customer relationship management. - Ch. Seven. Transforming customer contact into revenue : selling-chain management. - Ch. Eight. Building the e-business backbone : enterprise resource planning. - Ch. Nine. Implementing supply chain management and e-fulfillment. - Ch. Ten. Demystifying e-procurement : buy-side, sell-side, net markets, and trading exchanges. - Ch. Eleven. Business intelligence : the next generation of knowledge management. - Ch. Twelve. Developing the e-business design : strategy formulation. - Ch. Thirteen. Translating e-business strategy into action : e-blueprint formulation. - Ch Fourteen. Mobilizing the organization : tactical exection. - Endnotes. - Index.