Identifying training needs : finding out what people need to know and why / David G. Reay.
Series: The competent trainer's toolkit seriesPublication details: London : Kogan Page, 1994.Description: 96 p. : ill. ; 22 cmISBN:- 0749412852
- 658.3124 REA
Contents:
Acknowledgements. - Introduction. - 1. Identify the Customer. - 2. Clarify the Expectations. - 3. Design the Training Needs Programme. - 4. Arrange Access to Data. - 5. Collect the Data. - 6. Make Sense of the Findings. - 7. Write a Draft Report. - 8. Produce and Distribute a Final Report and Recommendations.
| Cover image | Item type | Current library | Home library | Collection | Shelving location | Shelf location | Call number | Materials specified | Vol info | Copy number | Status | Notes | Date due | Barcode | Item holds | Item hold queue priority | Course reserves | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Main Collection | Taylor's Library-TU |
Floor 4, Shelf 25 , Side 1, TierNo 5, BayNo 3 |
658.3124 REA (Browse shelf(Opens below)) | 1 | Available | SOMAC,37004,03,GR | 5000159788 |
Acknowledgements. - Introduction. - 1. Identify the Customer. - 2. Clarify the Expectations. - 3. Design the Training Needs Programme. - 4. Arrange Access to Data. - 5. Collect the Data. - 6. Make Sense of the Findings. - 7. Write a Draft Report. - 8. Produce and Distribute a Final Report and Recommendations.