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Leading the Starbucks way : 5 principles for connecting with your customers, your products and your people / Joseph A. Michelli. by

Michelli, Joseph A, 1960-

Availability: Items available for loan: Taylor's Library-TC (1)Call number: 658.4092 MIC 2014. Taylor's Library-TU (1)Call number: 658.4092 MIC 2014.

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The new gold standard : 5 leadership principles for creating a legendary customer experience courtesy of the Ritz-Carlton Hotel Company / Joseph A. Michelli. by

Michelli, Joseph A, 1960-

Availability: Items available for loan: Taylor's Library-TU (1)Call number: 658.4092 MIC 2008.

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Prescription for excellence : leadership lessons for creating a world-class customer experience from UCLA Health System / Joseph A. Michelli. by

Michelli, Joseph A, 1960-

Publication details: New York, N.Y. : McGraw-Hill, c2011

Availability: Items available for loan: Taylor's Library-TU (1)Call number: 610.6 MIC 2011.

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The Starbucks experience : 5 principles for turning ordinary into extraordinary / Joseph A. Michelli. by

Michelli, Joseph A, 1960-

Availability: Items available for loan: Taylor's Library-TU (4)Call number: 658 MIC 2007, ...

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Your search returned 4 results.