The supernova advisor [electronic resource] : crossing the invisible bridge to exceptional client service and consistent growth / Rob Knapp.
By: Knapp, Rob
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Contributor(s): ebrary, Inc
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Publisher: Hoboken, N.J. : John Wiley, c2008Description: xxxi, 127 p. : ill. ; 24 cm.Subject(s): Investment advisor-client relationships![](/opac-tmpl/bootstrap/images/filefind.png)
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Item type | Current location | Call number | Status | Date due | Barcode |
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658.8/12 (Browse shelf) | Available |
Includes bibliographical references and index.
The trouble with success: the tyranny of the 80/20 rule -- Contact: the humble foundation of the ultimate client experience -- Segmentation: the supernova non-negotiable -- Organization: promises made, promises kept -- Planning: inspired action -- Acquisition: explosive growth under control -- Leading the practice: leaders developing leaders.
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Electronic reproduction. Palo Alto, Calif. : ebrary, 2009. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.