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Technical industrial study BDH 12 (L-LIM)

Contributor(s): Publication details: March, 2004.Description: 1 v. (various pagings) ill. ; 30 cmSubject(s): DDC classification:
  • H035
Contents:
The differences between Starwood preferred guest loyalty program and Marriott reward loyalty program / Leong Amy - A study of negotiation, complaints and up selling technique in the Novotel Century Kuala Lumpur / Lim Di Hon - Analyzing Corus Hotel's wedding products and its position in Golden Triangle Market / Lim Swee Keng.
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Cover title

Technical industrial reports submitted to Taylor's College, School of Hospitality and Tourism.

The differences between Starwood preferred guest loyalty program and Marriott reward loyalty program / Leong Amy - A study of negotiation, complaints and up selling technique in the Novotel Century Kuala Lumpur / Lim Di Hon - Analyzing Corus Hotel's wedding products and its position in Golden Triangle Market / Lim Swee Keng.