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Publication details: San Francisco, Calif. : Berrett-Koehler Pub, c2004

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Availability: Not available: Taylor's Library-TU: e-book (1).

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Edition: 2nd ed., Rev. and updated.

Publication details: San Francisco, CA : Berrett-Koehler Pub, c2009

Availability: Items available for loan: Taylor's Library-TU (1)Call number: 303.482 THO.

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Publication details: Bradford, England : Emerald Group Pub, c2007

Online resources:

Availability: Not available: Taylor's Library-TU: e-book (1).

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