The new public service [electronic resource] : serving, not steering / Janet V. Denhardt and Robert B. Denhardt.
Publication details: Armonk, N.Y. : M.E. Sharpe, c2007.Edition: Expanded edDescription: xv, 222 p. ; 24 cmSubject(s): Genre/Form: DDC classification:- 351 22
- JF1351 .D4495 2007eb
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| E-Book | Taylor's Library-TU | 351 (Browse shelf(Opens below)) | e-book |
Includes bibliographical references (p. 197-211) and index.
Public administration and the new public management -- The roots of the new public service -- Serve citizens, not customers -- Seek the public interest -- Value citizenship over entrepreneurship -- Think strategically, act democratically -- Recognize that accountability isn't simple -- Serve rather than steer -- Value people, not just productivity -- The new public service in action -- Conclusion.
TSLHHL
Electronic reproduction. Palo Alto, Calif. : ebrary, 2009. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.