Services marketing : integrating customer focus across the firm / Alan Wilson ... [et al.]
Publication details: Maidenhead : McGraw-Hill Education, c2012.Edition: 2nd European edDescription: xxv, 559 p. : col. ill. ; 26 cmISBN:- 9780077131715 (pbk.)
- 0077131711 (pbk.)
- 658.8 SER 2012
| Cover image | Item type | Current library | Home library | Collection | Shelving location | Shelf location | Call number | Materials specified | Vol info | Copy number | Status | Notes | Date due | Barcode | Item holds | Item hold queue priority | Course reserves | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Graduate Collection | Taylor's Library-TU |
Floor 4, Shelf 26 , Side 2, TierNo 3, BayNo 8 |
658.8 SER 2012 (Browse shelf(Opens below)) | 1 | Available | TBSxx,54001,03,CL | 5000138713 |
Includes bibliographical references and index.