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Emotional labor in the 21st century : diverse perspectives on the psychology of emotion regulation at work / edited by Alicia Grandey, James Diefendorff, Deborah E. Rupp.

by Grandey, Alicia | Diefendorff, James | Rupp, Deborah E, 1975-.

Publisher: New York ; London : Routledge, 2013Availability: Items available for loan: Taylor's Library-TU [Call number: 331.256 EMO 2013] (1).
Organizational climate and culture : an introduction to theory, research, and practice / Mark G. Ehrhart, Benjamin Schneider, William H. Macey.

by Ehrhart, Mark G | Schneider, Benjamin, 1938- | Macey, William H.

Publisher: New York, NY : Routledge, 2014Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: Taylor's Library-TU [Call number: 302.3/5] (1).
Using a positive lens to explore social change and organizations : building a theoretical and research foundation / editors, Karen Golden-Biddle, Jane Dutton.

by Golden-Biddle, Karen | Dutton, Jane E.

Publisher: New York, N.Y. : Routledge, c2012Availability: Items available for loan: Taylor's Library-TU [Call number: 303.4 USI 2012] (1).