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Total quality management : strategies and techniques proven at today's most successful companies / Stephen George and Arnold Weimerskirch

by George, Stephen, 1948- | Weimerskirch, Arnold, 1936-.

Edition: 2nd ed.Publisher: New York, NY : John Wiley, c1998Availability: Items available for loan: Taylor's Library-TU [Call number: 658.562 GEO] (1).
Academic initiatives in total quality for higher education / Harry V. Roberts, editor.

by Roberts, Harry V.

Publisher: Milwaukee, Wisconsin : ASQC Quality Press, [1995]Copyright date: ©1995Availability: Items available for loan: Taylor's Library-TU [Call number: 378.1250973 ACA 1995] (1).